Question: My bus stop is too far from my house, what should I do?
Answer: In subdivisions, we create centralized bus stops, and students can walk up to 0.3 mile (3-tenths of a mile) from their mailbox. If the stop is further than that, or if you feel that the stop location is not safe, please fill out a Transportation Request Form and submit it. This form is available in the Bus Schedules section. We will review the stop and will contact you with a decision.
Question: I filled out the form before the deadline, but my changes are not showing up in the system. What should I do?
Answer: Call the transportation office immediately (804-966-9670) and speak to a staff member, and they will assist you. This is our busiest time of the year, so if you reach the voicemail, please leave a detailed message with the student's name and concern, and your contact information (please speak each word clearly and slowly), and someone will return your call before 5 p.m. on Friday. You can also always complete a Let's Talk form to provide us with information or feedback.